Q: Which payment methods do you accept?

A: You can use any of the cards listed below to pay for your order. Your details are safe with us as we take security very seriously.
We accept VISA, MasterCard, PayPal, AMEX, PPS*, Alipay*, SMBC Credit Card Checkout* & SAGWA Cash on Delivery*
We take fraud very seriously so all credit and debit card holders are subject to validation and authorization by both us and the card issuer.

*Subject to different regions/countries

Q: Which currencies are payments accepted in?

A: All prices set are based on US dollar/ HK dollar. To change the currency simply select the appropriate currency on the drop-down menu at the top right of the page.
We believe that our prices represent the best customer value, regardless of the currency. Please note however that the prices shown in US dollar (USD) are fixed and all other currencies are for reference only and do not follow currency exchange rates. The amount paid by customers may vary from the amount shown.

Q: How do I change the currency on the site?

A: All prices set are based on US dollar/ specific currencies. To change the currency simply select the appropriate currency on the drop-down menu at the top right of the page.
We believe that our prices represent the best customer value, regardless of the currency. Please note however that the prices shown in US dollar (USD) are fixed and all other currencies are for reference only and do not follow currency exchange rates. The amount paid by customers may vary from the amount shown.

Q:Where can I find my credit/debit card security number?

A: Your credit/debit card security number is a 3-digit number which can be found on the far right side of the signature strip on the back of your card. This 3-digit number is unique to your card, and gives you extra protection against fraud.

Q: How long does it take for a transaction to go through?

A: After you have confirmed your purchase, we make animmediate connectionto verify the card and amount, so that authorisation is given before we complete the order.

Q: Can I change my order?


A:If you wish to change your order, you will need to contact the Customer Services team, as soon as possible after placing your order. This is because we start processing the order as soon as the order confirmation email is sent. This enables us to provide you with the quickest possible service. When your order is processing, we may not be able to change your order restricted by system/other uncontrollable factors.